Cookie Policy
1. What are cookies
Cookies are small text files that websites visited by users send to their devices (computer, smartphone or tablet), where they are stored and then sent back to the same websites on subsequent visits.
Cookies allow the website to function properly, improve the browsing experience and collect information in aggregated form.
2. Data controller
The Dolomites Dream brand is used by multiple legal entities that operate independently in the management of properties for short-term tourist rentals.
The Data Controller of personal data collected through cookies is, from time to time, the legal entity responsible for the user’s request or for the booked property, as specified in the Privacy Policy.
In particular, the Data Controllers are:
- Dolomites Dream Business S.r.l., Località Capoluogo, 39 – 32023 Rocca Pietore (BL), Italy
VAT No. IT01298470251 – email: booking@dolomitesdream.com - Dolomites Dream di Farenzena Lucia & C. S.a.s., Località Capoluogo, 39 – 32023 Rocca Pietore (BL), Italy
VAT No. IT01217090255 – email: booking@dolomitesdream.com
Data collected through cookies are not shared among the different Data Controllers, except where required by law.
3. Scope of application
This Cookie Policy applies to the Dolomites Dream website (dolomitesdream.com) and to the related booking portal (booking.dolomitesdream.com), accessible via subdomain and used for the management of bookings and payments.
4. Types of cookies used
The website uses the following categories of cookies.
4.1 Technical cookies (necessary)
Technical cookies are essential for the proper functioning of the website and the booking portal.
These include, for example:
- navigation and session cookies;
- cookies required for contact forms;
- cookies required for booking management;
- cookies required for payment and transaction processing.
User consent is not required for the installation of these cookies, as they are necessary to provide the requested service.
4.2 Analytics / statistical cookies
The website may use statistical analysis tools, such as Google Analytics, to collect aggregated and anonymous information on the number of users and how the website is used.
Where used, these tools are configured to:
- anonymise IP addresses;
- prevent direct user identification;
- avoid cross-referencing data with other information held by the service provider.
Under these conditions, analytics cookies are treated as technical cookies in accordance with the guidelines of the Italian Data Protection Authority.
4.3 Profiling cookies
The website does not use profiling cookies, either its own or third-party cookies.
No activities related to:
- user profiling;
- remarketing;
- behavioural advertising
are carried out.
5. Third-party cookies
The website and the booking portal may use third-party cookies provided by external services necessary for website operation, booking management and payments.
By way of example, the website may use:
- Avantio
Provider of the VRMS and booking portal, used to manage availability, bookings and stay-related data.
https://www.avantio.com/privacy-policy/ - Stripe
Provider of electronic payment services, used to manage transactions.
https://stripe.com/privacy - Google Analytics
Statistical analysis service provided by Google LLC.
https://policies.google.com/privacy - Google Fonts / Google Maps (if used)
Services provided by Google LLC for proper content display and maps.
https://policies.google.com/privacy - Meta (Facebook Pixel)
If enabled, the website may use the Facebook Pixel provided by Meta Platforms Inc. for statistical and marketing analysis purposes.
More information is available in Meta’s cookie policy:
https://www.facebook.com/policies/cookies/ - YouTube / Vimeo (embedded videos)
The website may embed videos from YouTube (Google LLC) and/or Vimeo LLC.
Viewing embedded videos may result in the installation of cookies by these third parties.
Further information is available at:
https://policies.google.com/technologies/cookies
https://vimeo.com/cookie_policy
The use of cookies by these services is governed by the respective third-party policies.
The Data Controller has no direct control over cookies installed by third parties.
The Data Controller has no direct control over cookies installed by third parties.
6. Cookie management and disabling
Users can manage or disable cookies directly through their browser settings.
Instructions for the most common browsers are available at:
- Google Chrome
https://support.google.com/chrome/answer/95647 - Mozilla Firefox
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences - Microsoft Edge
https://support.microsoft.com/help/4027947 - Apple Safari
https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471
Disabling technical cookies may affect the proper functioning of the website or booking portal.
7. Cookie consent
On first access to the website, users are shown a banner providing information about the use of cookies.
Where required, consent can be given or denied through the options indicated in the banner and can be withdrawn at any time through browser settings.
8. Link to the Privacy Policy
For further information on the processing of personal data, please refer to the Privacy Policy available on the website.
9. Changes to this Cookie Policy
The Data Controller reserves the right to modify or update this Cookie Policy at any time.
Any changes will be published on this page and will take effect from the date of publication.
10. Legal references
This policy is drafted in accordance with Regulation (EU) 2016/679 (GDPR), Italian Legislative Decree 196/2003 and the guidelines of the Italian Data Protection Authority regarding cookies.